Sales conditions

1. Sales conditions

1.1 The terms of sale apply to the purchase of goods and services between the buyer (hereinafter the Consumer) and the company CHOOSEU OÜ from the LOOMALEPAI.EE online store.

1.2 Legal data of ChooseU OÜ: Tikuti 3-11, Abja-Paluoja 60402, Viljandimaa, Estonia. Estonia. Reg no. 14664034, Contact information: info@loomalepai.ee

1.2 In addition to these terms and conditions, legal relationships arising when purchasing products from the online store of loomalepai.ee are governed by the Estonian Law of Obligations Act (hereinafter LOA), the Consumer Protection Law (hereinafter CPL) and other legislation in force in the Republic of Estonia.

1.3 The online store loomalepai.ee reserves the right to make changes to the conditions of sales. These changes will be reflected on the website.

2. Price information

The prices shown in the online store loomalepai.ee include VAT.

The cost of transport is added to the purchase price according to the delivery method chosen by the Consumer. If the order is placed before the terms of sale or the prices are changed, the legal relations between the Consumer and the e store will be subject to the conditions valid at the time the order was placed. The online store loomale.ee reserves the right to make changes in the sales prices.

3. Placing the order

3.1 Add the desired products to the shopping cart.

3.2 To place an order, first click on the "Add to cart" link in the shopping cart.

3.3 On the order form page, fill in the required data fields, choose the method of product delivery that suits you and click on the "pay" link. An invoice will then appear on the screen, which you can conveniently pay via a bank link (Swedbank, SEB, LHV, Coop, Luminor, Mtasku) or with a credit card (Visa, Mastercard). The controller of personal data is Chooseu OÜ. Chooseu OÜ transfers the personal data necessary for making payments to the authorized processor Montonio Finance.

3.4 Check the box "I have read the terms of sale of the website and our privacy policy and I agree with them".

3.5 Orders placed in the online store are handled every working day from 10:00 a.m. to 4:00 p.m. If the order is placed after 12:00 on a Friday, the order may not be processed until the following business day.

3.6 It takes an average of 1-3 working days for loomalepai.ee to send out the order, depending on the chosen delivery method.

4. Sales conditions

4.1 With the contract for the sale of goods, the online store loomalepai.ee undertakes to hand over to the Consumer the existing Goods, which are manufactured or acquired by the online store loomalepai.ee in the future, and to enable the transfer of ownership to the Consumer, while the Consumer undertakes to pay the online shop loomalepai.ee the amount indicated on the invoice for the Goods and to accept the Goods .

4.2 Orders that have not been paid for will be canceled 7 days after the order was placed.

4.3 The sales contract starts after the payment made by the Consumer has been received in the Online Store's bank account.

5. Delivery

5.1 After the sales contract takes effect, the online store loomalepai.ee completes the order and hands it over to the company's logistics partners for delivery. It is no longer possible to cancel an order that has already been placed.

5.2 The delivery terms shown on the website of loomalepai.ee are valid from the moment the order amount is received on the e store bank account. On average, the delivery time is 1-3 working days.

5.3 If the goods have not reached the Customer within a reasonable time, the customer must be contacted via e-mail info@loomalepai.ee to check the correctness of the recipient's data. For orders that have not been delivered to the addressee and have been sent back to loomalepai.ee by the logistics partner, the money will be refunded to the Customer within 7 working days from the day of delivery of the returned order.

5.4 The online store loomelepai.ee is not responsible for the delay in the delivery of goods if the goods have been handed over to the logistics partners on time, but the delay in delivery is due to circumstances that the online store loomelepai.ee could not influence or foresee.

6. Rights of return

6.1 After receiving the order, the Consumer has the right to withdraw from the contract concluded in the e-shop within 14 days without giving a reason. If you wish to return the goods, you must first contact info@loomalepai.ee. In the letter, please indicate the order number, customer details and the product you want to return.

6.2 The goods to be returned must be undamaged, unused and in the original packaging.

It is possible to return the goods by posting them through the same parcel machine where the parcel was received. When returning the goods, the shipping cost is borne by the buyer.

If you have received the wrong product or if the product has been damaged during transport, please contact info@loomalepai.ee.

6.3 On receiving the returned goods, the online store loomalepai.ee shall return to the buyer immediately, but no later than 14 days after receiving the withdrawal, all fees received from the buyer under the contract. The online store may refuse to issue refunds until it has received the item that is the subject of the contract or until the buyer has provided evidence that it has returned the item, whichever occurs first.

The 14-day right of return does not apply to the delivery of an item in a sealed package that is not suitable for return due to health protection or hygiene reasons and if it has been opened after delivery.

Processing of personal data

The online store loomalepai.ee is the controller of personal data. The online store loomalepai.ee transfers the personal data necessary for making payments to the authorized processor Montonio Finance.

By entering data in the online store and with the corresponding confirmation, the Consumer gives the right to collect and process the Consumer's personal data (name, contact phone number, package delivery and/or home address, e-mail address) and to transmit personal data to the logistics partner for the delivery of the goods.

The online store loomalepai.ee has the right to use the address of the Consumer's residence or location to transmit advertising and other information to the Consumer.

The consumer has the right to prohibit the collection and use of his personal data at any time, unless it is necessary to collect a claim arising from the contract or to deliver the goods. Encrypted data communication with banks when paying for purchases ensures the security of the Consumer's personal bank credentials, and the Online Store does not have access to them either.

Placing the claim

The online store loomalepai.ee is responsible for the non-compliance of the goods sold to the buyer with the contract conditions or a defect that already existed at the time of handing over the item and that appears within one month from the handing over of the goods to the buyer. Within this first month from the delivery of the item to the buyer, it is assumed that the defect was already present at the time of delivery of the item. The buyer has the right to contact the online store within one month at the latest if a defect appears, by sending an e-mail to info@loomalepai.ee.

The online store is not responsible for defects that have occurred after the goods have been handed over to the buyer. If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If it is not possible to repair or replace the goods, the Webshop will return all fees associated with the sales contract to the buyer. The online store responds to the consumer's complaint in writing or in a form that enables written reproduction within 14 days.

Contacts

Chooseu OÜ

info@loomalepai.ee

Reg nr 14664034

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